After sale

At Aumatech we care deeply about the after sales service we take care both by ourselves or with cooperation agreement with local company located near customer site.

With the machine supply is included:

  • 24 Months Warranty
  • Use and maintenance manual
  • Spare parts list for scheduled maintenance
  • Phone support during working hours
  • Intervention to customer site (24h. Italy, 48h. Abroad)

Advanced after sales service – additional package:

  • Phone support outside of working hours
  • Remote connection via industrial router
  • Predictive maintenance with IoT platform * in development