After sale

At Aumatech we deeply care about the after-sales service that we provide both on our own and through cooperation agreements with local companies located near the customer’s plant.

Machine supply includes:

  • 24-Month Warranty
  • Operation and Maintenance Manual
  • Spare parts list for scheduled maintenance
  • Phone support during regular business hours
  • Intervention to customer site (24h. Italy, 48h. Abroad)

In addition, the advanced after-sales service package includes:

  • Phone support outside of business hours
  • Remote connection via industrial router for no-touch interventions
  • Predictive maintenance with IoT platform * in development